Return Policy Page

Thank you for your interest in our products! We strive to provide high-quality products and excellent customer service. However, we understand that sometimes products may need to be returned. Please read our return policy below for more information.

Returns:

If you are not satisfied with your purchase, we accept returns within 7 days of the date of purchase. To be eligible for a return, the product must be in its original packaging, and in the same condition that you received it. To initiate a return, please contact our customer service team to obtain a return authorization number and return shipping label.

Refunds:

Once your return is received and inspected, we will send you an email notification that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed and credited to your original method of payment within 5 business days.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer service team to obtain a return authorization number and return shipping label.

Shipping:

To return your product, please contact our customer service team to obtain a return authorization number and return shipping label. You will be responsible for paying for your own shipping costs for returning your item, unless the item is defective or damaged.

Please note that we are not responsible for lost or stolen packages. We recommend that you use a trackable shipping service and purchase shipping insurance to protect your return.

If you have any questions or concerns about our return policy, please contact our customer service team. We are happy to assist you in any way we can.

Thank you for choosing 10OF10 as your shopping partner